Privacy Policy & Terms of Service

Last updated: February 27, 2026

Privacy Policy

Information We Collect

When you purchase a report or create a portal account, we collect:

• Business name, city, state, and zip code
• Contact email address
• Payment information (processed securely by Stripe — we never see or store your card details)
• Login credentials for the client portal (username and hashed password)
• Basic usage data: login timestamps, IP address, and browser type for security monitoring

How We Use Your Information

• Deliver reports: Your business and location info is used to generate your custom intelligence report.
• Account management: Portal credentials allow secure access to your purchased reports.
• Security: Login tracking helps us detect unauthorized access attempts.
• Communication: We may email you about your report delivery, account updates, or new products. You can unsubscribe at any time.

What We Don't Do

• We do not sell, rent, or share your personal information with third parties.
• We do not collect or process any patient health information (PHI). Our reports analyze business operations data only — no HIPAA-regulated data is involved.
• We do not use tracking cookies or third-party analytics on our site.

Data Storage & Security

All data is stored on secure, private servers. Passwords are hashed using industry-standard algorithms. Payment processing is handled by Stripe (PCI DSS Level 1 certified). We retain your data only as long as necessary to provide our services.

California Residents (CCPA)

If you are a California resident, you have the right to: (1) know what personal information we collect, (2) request deletion of your data, and (3) opt out of any sale of personal information (we don't sell any). Contact us at [email protected] for any requests.

---

Terms of Service

Products & Delivery

AesthetEdge provides competitive market intelligence reports for medical aesthetics businesses. Reports are delivered as PDF documents via instant download after payment.

Data Sources & Methodology

Our intelligence reports are based on aggregated analysis of publicly available business data, including but not limited to: public business listings, published reviews, website content, and demographic data from government sources (e.g., US Census). We use licensed APIs and public sources in compliance with their respective terms of service. All data in reports is transformed into aggregated insights, benchmarks, and recommendations — we do not redistribute raw third-party data.

Refund Policy

All sales are final. Intelligence reports are digital products that cannot be "returned" once delivered. By purchasing, you acknowledge this non-refundable policy. If you believe there is a material error in your report, contact us within 14 days and we will correct it at no charge.

Confidentiality

Your purchased reports are confidential and intended solely for your business use. You may not redistribute, resell, or publicly share the contents of your report without written permission from AesthetEdge.

Accuracy Disclaimer

While we strive for accuracy, market conditions change. Reports reflect data as of their generation date. AesthetEdge provides intelligence for informational purposes and does not guarantee specific business outcomes. Revenue impact estimates are based on industry benchmarks and should not be considered financial projections.

Email Communications

By providing your email address, you may receive communications about your report, account, or relevant products. You can opt out at any time by replying "unsubscribe" or contacting us directly. We comply with the CAN-SPAM Act — all emails include our physical address and unsubscribe mechanism.

Limitation of Liability

AesthetEdge's total liability for any claim arising from our services shall not exceed the amount you paid for the specific report in question.

---

Contact

Diana Chen
[email protected]
AesthetEdge
PO Box 2026, Buffalo Grove, IL 60089